Value-Added Services & Intelligent Network Solutions

Expedited Development, Evaluation, and Deployment of Innovative Mobile Messaging and Value-Added Services

The SILAT Service Builder Environment (SBE) is a service creation platform featuring an easy graphical interface that integrates drag-and-drop functionality with low-code scripting capabilities, facilitating the swift development of innovative value-added services. It enables an operator or content supplier to establish new services independently of software developers, so expediting the time-to-market for customized services while simultaneously enhancing control over these offerings.

Principal Advantages

• User-friendly
• Increases revenue and decreases expenses
• Facilitates network integration and lowers integration costs
• Rapidly introduces new value-added services to your network

Attributes and Competencies

• Various Value-Added Services (VAS) can be implemented on the platform.
• User-friendly graphical interface integrating drag-and-drop functionality with low-code scripting capabilities.
• The User-Friendly Graphical Editor enables the selection of pre-existing Java objects from a palette and their integration into a service flow.
• Facilitates integration with external entities through any HTTP-based and JSON-based API.
• Facilitates integration with any internal and/or external database.
• Facilitate interaction with Core Network Elements by incorporating suitable front-end protocols (SIP, MAP, CAP, etc.).
• The Service Creation Environment enables the customization of various service logics through the drag-and-drop functionality of appropriate icons from the toolbar.
• Convenient and adaptable service provisioning and administration.
• Support for several languages across all channels: USSD, Voice, SMS, and HTTP
• API for integration with text-to-speech and speech recognition engines.
• Tailored CDRs for each service
• Web-based Simulation Environment – a pop-up simulator to demonstrate the end-user experience of the service being designed

Rapid Development, Testing, and Launch of New Mobile Messaging & VAS Services

SILAT Service Builder Environment (SBE) is the service creation environment that has an intuitive graphic interface combining drag-and-drop and low-code scripting capabilities for the rapid development of new value-added services. It allows an operator or content provider to create new services without a need for software developers, accelerating the time-to-market of tailored services and at the same time improving the control over these services.

• New possibilities for increasing revenue
• Convenient way for order calls via SMS or USSD

SILAT Call Back Server provides convenient and efficient way to access the telecommunications services for non-CAMEL roaming subscribers. Calls can be ordered by sending SMS or USSD messages. The number of redial attempts can easily be set by the operator. System supports flexible routing functions, powerful policy management (including subscriber location analysis) and open interface (CAMEL, DIAMETER or XML) for integration with the third-party Prepaid platforms.

Seamless callback option enables to increase service usage convenience for the Customers. Using standard CAMEL capabilities system helps subscriber to avoid the necessity to use complicated USSD sequences to invoke the service. With seamless option the user can dial the called number as usually; system will automatically convert such call into callback. SILAT Call Back can make repeated attempts to call the requested number if there is no answer.

Key Benefits

• SMPP for requests from SMS/USSD gateway
• Internet call requests by email or WEB-interface
• SMS-alert to calling party if call cannot be made
• Trouble-free integration with Operator’s infrastructure
• Flexible WEB-administration tool
• Statistics and CDR logging

• Intricate solution for effective call completion
• Extensive array of services and myriad combinations

Individuals must maintain communication even when they are unavailable. Voicemail has become an anticipated feature for cellular customers, enabling them to receive and retrieve messages at any time and from any location, whether for personal or business purposes.

The SILAT Call Completion Suite aims to optimize the number of successfully completed calls inside the Operator’s network by identifying all unsuccessful calls that typically cannot be finished for various reasons. The solution comprises various services enabling the Operator to cater to the diverse requirements of its subscriber segments.

The SILAT Call Completion system is a cost-efficient, high-performance, and scalable solution, offering a comprehensive array of capabilities tailored for both new and established mobile operators. It can be implemented as an enhancement to current voicemail systems or as a separate service package. Solutions that are connected with the voicemail system are also available. The subsequent services can be executed based on this platform: Missed Call Notification, Notify Me, Call Completion, Video Call Completion, Video/Voice SMS, Comfortable Jump, Call Collect, Voice Video Mail

Principal Advantages

• • Economical, high-performance, and scalable solution
  • Versatile subscriber profile management
  • Effective web administration tool
  • Customization to unique requirements
  • Seamless interaction with the Operator’s infrastructure
  • Extensive array of supplementary features
  • Proficient in handling CDR and statistical analysis

• Initiate calls autonomously based on balance status
• An exceptionally efficient method to enhance traffic and subscriber loyalty

A common scenario occurs when a subscriber attempts to make an urgent and significant call, but the network denies the call owing to inadequate balance in the subscriber’s mobile account. Such calls constitute a more or less discernible component in the statistics of any mobile network. Conversely, it is quite likely that the individual being called will remember the caller if the caller can somehow communicate this circumstance. A mobile operator that provides this capability to its subscribers will generate increased income rather than incurring financial losses.

The SILAT Call Collect solution enables the Operator to effortlessly extend this opportunity to all subscribers. The solution designed for the Operator’s private clients provides them with a unique opportunity to remain reachable even when their balance is insufficient for outbound calls.

The SILAT Call Collect technology enables customers to request any other subscriber on any mobile network to either recall them, replenish their account, or initiate a call to the destination subscriber, with all associated call expenses borne by the called party.

Principal Advantages

• Support for supplementary features (counters/limitations, differentiation between prepaid and postpaid, white and black lists)
• Support for enforced location determination
• Simplified deployment
• Versatile setup
• Adaptation and adjustments based on actual requirements

• Efficient instrument for facilitating operator-specific services in GSM/3G/IMS networks
• Integrated CAMEL-proxy capabilities

The SILAT CAMEL gateway facilitates the management of telecommunications services within GSM/3G/IMS networks by enabling service logic applications to define call, SMS, and data session scenarios via an API. CAMEL-gateway facilitates the effective implementation of a diverse array of IN services within any CAMEL-enabled network, catering to both prepaid and postpaid consumers. Service logic applications may be developed or distributed by SILAT, service providers, or operators’ specialists. CAMEL-gateway functions as a comprehensive Service Control Point, providing flexibility and convenience in the creation and deployment of new services.

The system facilitates real-time management of voice calls, SMS, and GPRS sessions in GSM networks through service logic applications. The Convenient Service Creation Environment, an additional component of the CAMEL-gateway, facilitates effortless service creation and optimization for a diverse array of Value-Added Services (VAS). The integrated CAMEL-proxy feature enables the SILAT CAMEL Gateway to seamlessly incorporate into existing IN networks, facilitating the deployment of new services without interrupting the provision of previously available services.

Services such as black and white lists, inbound consumption tracking, number translation, mobile VPN, and others can be effectively implemented using the SILAT CAMEL-gateway/proxy.

Primary Advantages

• Rapid and straightforward deployment of IN services
• User-friendly service creation environment
• Horizontal scalability and seamless integration with existing SCP
• Extensive support for various IN services
• Network architecture featuring load balancing
• SIGTRAN compatibility
• Appropriate for mobile networks of any size

• Optimal utilization of Cell ID technology
• Certified compatibility with a diverse array of base stations and terminal devices

The SILAT Location-Based Service platform enables an operator to offer a diverse array of value-added services by utilizing data on the mobile terminal’s current geographic location.

Utilizing SILAT LBS, the Operator may effortlessly implement widely sought-after services such as parental control, transport monitoring, navigation (calculating the optimal route to a destination), and locating the nearest café (movie, restaurant, police station, etc.). Unlike other systems, SILAT LBS-based services can be offered to any subscriber, irrespective of the mobile terminal model. The system offers two locating methods: Cell ID and Cell ID+, with an accuracy of up to 100 meters.

The system facilitates adaptable access policy administration, online pricing for location requests started by service providers, CDR creation, and connection with both the operator’s radio-planning systems and external geographic information systems (GIS).

Principal Advantages

• Extensive array of distinctive and beneficial LB services
• User-friendly interface for content providers
• Precision up to 100 meters
• Robust maintenance and reporting system
• User-friendly interface for content providers
• Straightforward deployment
• Fully operational SMPP
• Standardized interface

• Economical Mobile Number Portability service
• Complete adherence to international standards

Mobile Number Portability (MNP) enables a mobile subscriber to switch GSM networks within the same nation while preserving their original MSISDN or MSISDNs. It is a fundamental feature of telecommunications deregulation and a technical difficulty in nearly all nations.

The SILAT-MNP Solution executes Mobile Number Portability features in accordance with the relevant ETSI specifications. An inbuilt NPDB or an external database may be utilized for service providing. The system adheres to EN 301715 and 301716 (GSM 03.66), hence SILAT MNP functions as a Mobile Number Portability Service Request Function element.

Principal advantages

• Comprehensive functional MNP solution
• Simplified multi-scenario deployment
• Sophisticated administration and maintenance interfaces
• Customization to local characteristics and requirements
• Integrated database or external

• Comprehensive solution for content and service providers
• Seamless implementation of diverse content and entertainment services

Mobile Portal is a versatile, comprehensive solution designed for content and service providers to deliver an extensive array of content and entertainment offerings. This solution enables an Operator or content provider to effortlessly launch services such as on-demand SMS and WAP content (images, messages, logos, music, and many random services) or subscription-based offerings (information, weather predictions, etc.).

Voting and quiz services can be readily implemented. These services facilitate effective online engagement with a broad subscriber base for quizzes, polls, and market research. Individuals may engage in the voting process via SMS, USSD, or voice voting/quiz channels. The system features a user-friendly web interface for administration and monitoring of the voting process; it offers a completely customizable visual representation of the voting results chart; it allows for both manual and scheduled initiation and cessation of voting. Integration with SILAT IVR facilitates voice voting, content consumption, and ordering, among other functionalities.

The SILAT Mobile Portal enables service providers to swiftly and effectively launch new services, including voice information and entertainment services, polls and SMS voting, quizzes accessible via voice and SMS, on-demand WAP and SMS content delivery, subscription-based SMS content delivery, and mobile advertising.

Principal Advantages

• Economical solution
• Swift and straightforward integration with the Operator’s network
• Completely customizable solution
• User-friendly web interface
• Varying algorithms for service delivery
• Substantial capacity

• Content service with significant revenue potential
• Accessible multi-channel service procurement tools

RBT has emerged as one of the most prevalent value-added services during the past five years. Its penetration continues to expand noticeably and produce consistent revenue for Operators. The SILAT-RBT system provides a rapid method for delivering Ring Back Tone services to subscribers. The system’s versatility and scalability enable easy adjustments to meet current or emerging Operator requirements.

In addition to conventional features (tones based on Caller ID and time schedule, Music Box, service management components such as IVR, USSD, WEB), there exist numerous advanced options, including: “Tone similar to that of my friend,” “Present tone to acquaintances,” Corporate RBT, and varying tone prices according to purchase channel. Termination of SMS services and Anti-RBT measures.

The solution enables the rapid expansion of the Operator’s promotional tools, generating new marketing propositions such as: “the second melody complimentary,” “earn bonus points for referring a friend,” “complimentary trial period,” “fourth melody complimentary,” and “first month of subscription at no cost.”

The Video RBT option serves as a significant functional expansion of the classic RBT platform, designed for 3G users with access to video calls. This service is accessible via both IMS and NGN networks. SILAT-RBT is an economical, high-performance, and scalable system that offers a comprehensive array of capabilities tailored for both new and established mobile operators and content providers.

Principal Advantages

• Distinct tones can be assigned to specific callers, caller groups, and unidentified numbers.
• Service configuration is contingent upon date, day of the week, and/or time.
• Tone management is facilitated through SMS/USSD, IVR, or an accessible web interface.
• Lists of melodies are dynamically updated.
• The option to record personalized phrases is available.
• Enhanced options are provided.
• Various promotional tools for services are available.

• Complimentary or reduced-rate calls for subscribers
• Effective method for advertisement dissemination

The SILAT “Sponsored Call Server” technology enables end-users, who are subscribed to particular thematic information channels, to make complimentary or reduced calls while receiving appealing commercials. Before a subscriber’s call is connected, they receive a multimodal promotional audio or video from an advertiser.

Subsequently, he/she earns various bonuses:

• A specified quantity of call minutes compensated by the advertiser each call;
• A reduction in the price per minute;
• A designated number of call minutes remunerated by the advertiser over a day, week, month, etc.

Advertisements are broadcast exclusively on thematic channels and just to subscribers who have opted for them. Subscriptions can be initiated by sending an SMS or USSD message to the designated numbers for the thematic channels or via the IVR using the DTMF menu. Self-subscription through the web interface is also accessible. A subscriber may concurrently subscribe to multiple topic channels. Advertising information providers offer a user-friendly web interface for administering thematic channels, including the uploading and deletion of ads and the viewing of statistics.

Key Advantages

• Enhanced subscriber loyalty and supplementary revenue for the operator
• Diverse methods for service ordering
• Simplified integration and maintenance
• Highly adaptable configurations
• Unlimited advertiser capacity
• Restrictions on the total number of advertisements or bonuses
• Daily/monthly customized settings

• Comprehensive solution for delivering PBX-like and FMC services
• Seamless connectivity with any SILAT Service Platform

The SILAT Virtual Office Server offers a comprehensive solution for PBX-like and FMC services tailored for small to medium-sized corporate clients, including Virtual Number, Virtual Call Center, and Virtual Private Network functionalities. It additionally offers clever termination hunting capabilities for mobile users.

The service activates when a subscriber from any network dials the service or the customer’s number. Mobile agents assigned to a certain client are comprehensively monitored, and incoming calls are sent to the most appropriate agent according to established hunting protocols (considering CgPN, the locations of the calling and called parties, time schedules, etc.). A web-based self-service administration toolbox is offered for customers with virtual numbers. The system offers several supplementary features (IVR, Fax-to-Email, etc.) that enhance the appeal of the service.

The SILAT Virtual Office Server enables mobile operators to enhance income by delivering sought-after services to small and medium enterprises.

Principal Advantages

• All-encompassing online interface
• Robust administrative systems
• Integration with Location-Based Services Enabler
• Substantial revenue-generating potential
• Horizontally scalable
• Flexible scalability
• SNMP alarm indication
• Embedded Call Detail Records (CDR)
• IMS compatibility

• Robust and reliable solution
• Authentic ‘Virtual Office’ for each subscriber

The VOICE/VIDEO MAIL subsystem is an enhanced solution that facilitates the generation of supplementary traffic, hence augmenting the Operator’s earnings. It enables customers to receive messages in a mailbox and access them at any time and from any location, including home networks, roaming networks, personal mobile phones, and other telephone numbers (e.g., landlines).

The SILAT system, beside conventional voicemail capabilities, offers several new features that significantly enhance user convenience and facilitate additional revenue generating for the Operator.

The deployment of the videomail subsystem will significantly enhance conventional voicemail capabilities for 3G users, enabling video calls to be recorded when the called 3G subscriber is unavailable or outside 3G coverage. Recipients will be able to preview and retrieve stored video messages upon returning to 3G networks, receive video messages via MMS or email, and record and upload personal videos.

The system accommodates SS7, PRI, and SIP, facilitating the effective deployment of the platform over IMS/NGN networks.

Primary Advantages

• Conventional functionality augmented by supplementary services
• Customization options: distinct menu architecture for various subscriber categories
• Dynamic mailbox establishment
• Extensive array of adjustable alerts
• One-click response to message originator
• Adaptable profile administration
• Scalable in a horizontal manner

• Convert missed calls into revenue
• Maintain constant communication with subscribers, regardless of their location

The SILAT Missed Call Notification System (“Who Called”) aims to optimize the quantity of successfully completed calls inside the Operator’s network. The system employs SMS to tell mobile customers of missed calls while they were out of network coverage, their devices were powered off, or they were otherwise inaccessible.

It transmits brief messages (SMS) including a list of dialed party numbers. Additionally, it can inform the calling party when the called party is once again available for receiving calls (“Notify Me” subservice).

The implementation of the solution enhances the successful call ratio, hence augmenting operators’ revenues. The SILAT Missed Call Notification System is an economical, high-efficiency, and scalable solution that offers a comprehensive array of capabilities for both new and established mobile operators. It can be implemented as an enhancement to an existing VoiceMail system or as an independent service package. Solutions that are connected with the voicemail system are also accessible.

Principal Advantages

• An autonomous system or component, Call Completion Suite
• Adaptable management of subscriber profiles
• Effective web administration tool
• Seamless interface with the operator’s infrastructure
• Extensive array of supplementary features caters to both new and established mobile operators
• Proficient in handling CDR and statistical analysis

Despite the extensive implementation of Mobile Number Portability (MNP) globally, several locations encounter regulatory or feasibility obstacles that hinder its adoption. This may inhibit subscribers from freely changing operators while maintaining their MSISDNs.

Comfortable Jump Service offers an optimal alternative for customers wishing to change operators in pursuit of superior rates, improved services, or enhanced connectivity—while maintaining communication with friends and colleagues. The solution allows users to establish unconditional call forwarding to their new number, facilitating a seamless transition and uninterrupted connectivity.

When an individual dials the previous number, the CJ system promptly informs the caller that the subscriber has altered their number, either through SMS or a voice notification. Furthermore, SMS notifications are dispatched to the subscriber on calls received on the previous number, hence reducing missed communications and sustaining engagement.

The solution is both economical and intuitive, charging solely for the subscription duration associated with the previous number throughout the migration process. All rerouted calls incur no charges for callers, but operators benefit from supplementary revenue from calls that would likely have been forfeited.